View & Payment Solutions like mobile pay
View & Pay Solutions
  • Custom Web Portals
  • 24/7 Online Access
  • Quick Searchability
  • Customer Convenience
  • Process Automation
Woman Receiving Municipal Emergency Alert by Text
Text Message Marketing
  • Municipal Emergency Alerts
  • Text-To-Pay Services
  • Customizable delivery schedules
  • Fast and Inexpensive Notifications
Juggling Multi Channel Delivery platforms
Multi-Channel Delivery
  • Secure and Efficient
  • Faster Delivery
  • Improved Efficiencies
  • Cost Savings
  • Faster Payments
Document Printing Services
Printing Services
  • Letters
  • Brochures
  • Flyers
  • Postcards
  • Newsletters
Invoicing and statements
Invoices & Statements
  • Custom Designed Invoices and Statements
  • Promote Your Brand
  • Enhance Response
  • Improve Cash-Flow
Document Design Services
Document Design
  • Invoice and Statement Layout
  • Personalized Letters
  • Brochures
  • Logos
SoleComm Is Your Solution

Customer Relationship Management Solutions

Print Services, E-delivery, and Payment Processing Made Easy

Great CRM Starts With CCM Solutions (And Vice Versa)

Communication is essential to any customer relationship, no matter what industry your business is in. The world is littered with over-priced systems designed to improve customer relationships. In a sea of acronyms like CRM (Customer Relationship Management) and CCM (Customer Communications Management), SoleComm finds itself to be a "communication hybrid", bridging the gap between CCM and CRM solutions. Our Diverse range of communication services does not fit neatly into just one category or definition. Call our services "CRM" or "CCM" - our sole focus remains the same: providing customized communication services designed to reduce your labor and costs, increase efficiency, and foster long-lasting customer relationships.

In today's day and age there are so many avenues of communication it's difficult to effectively reach all of your customers - not to mention expensive. SoleComm is the sole solution to all your communication needs. From e-delivery and print services, to payment processing and document design, we handle it all! Increase your efficiency, reduce labor and costs, and improve your user experience with one cloud-based service.

EBPP Service Provider Benefits Consumers and Companies

Electronic Bill Payment and Presentment (EBPP) is a cost-saving, cash flow improving way to collect accounts receivable. Businesses using SoleComm’s online bill pay service save time and money on bill collection while reducing days sales outstanding and improving customer relationships. EBPP allows businesses to use paperless billing, benefiting their bottom line by eliminating paper, printing and postage costs. SoleComm’s EBPP solution also allows companies to pick the payment methods they accept to push clients towards using low-cost options. Using SoleComm’s view and pay bill solutions, your company can lower its billing operations costs while simultaneously benefitting consumers.

Keeping sensitive billing data safe is extremely important for governments, businesses and non-profits. SoleComm's Data Escort uses previously unavailable technology to unbreakably encrypt files at all times. Integrating with the file it's protecting, Data Escort prevents hackers from exploiting your information even if it's taken off of your network.

At SoleComm we don't believe in cookie-cutter solutions. Instead, we work with you to create a customized business communication solution geared specifically to your needs. We offer an extensive variety of customer communications management (CCM) and customer relationship management (CRM) services including:

  • Multi-channel communications
  • Communication automation
  • Document design and layout
  • E-delivery
  • SMS delivery
  • Invoicing and statements
  • Payment processing
  • Marketing material development
  • Data and address cleansing
  • Fundraising
  • Document processes consulting
  • Print services
  • Document folding and inserting
  • Mail delivery

Our objective is a lasting and dynamic business relationship. We continually analyze your communication processes to ensure customer satisfaction and the most effective results possible.

Nationwide CRM Industry Solutions

Handling multi-channel communications in-house is expensive, time consuming, and often lacks the professionalism needed to build long-lasting customer relationships. Our electronic delivery and e-payment services dramatically decrease your days’ sales outstanding, reduce or eliminate material postage costs, and facilitate customer relationships with a lasting impact.

We provide CCM and CRM solutions to a variety of industries including:

  • Healthcare
  • Property management companies
  • Municipalities
  • Utilities
  • Government agencies
  • Dental services
  • Financial services
  • Non-profit organizations
  • Telecommunications
  • Associations
  • Collection agencies
  • Charities
  • Manufacturers
  • Distributors

Whether you’re a New York utility company needing an online bill pay portal, or a California non-profit organization sending pledge confirmation notices, SoleComm is your sole provider of the streamlined communication services you need at prices you can afford.

Text Message Marketing Company Serves Government Agencies and Businesses

Whether you’re a business or local government agency, texting is fast becoming the best option for communication. SoleComm’s text message marketing service offers organizations instant contact with their stakeholders. Besides the obvious uses for customer notification of sales, news and upcoming appointments, companies can use our SMS service to set up a text-to-pay option. You can text a bill to your clients and they can SMS back with payment. Government agencies use our text messaging options to send emergency alerts faster and cheaper than every alternative method. Near-instant notifications can save lives and stop a budding problem from turning into a catastrophe. Take advantage of SoleComm’s SMS service and reach people on the one device they’re never without: their cell phone.

Go Green: Outsourcing Your Communication Processes

By outsourcing your communication processes to our cloud-based platform, your business will take a large step toward reducing waste and promoting a greener work environment. Our innovative electronic delivery processes can greatly reduce the amount of paper, ink, and electricity used in your facility. Improve your company’s efficiency and sustainability without sacrificing quality!

Contact the customer communication management experts to start streamlining your communication processes today!