As experts in the customer communication industry, SoleComm understands how time consuming communication can be. We handle the tedious communication tasks so your business can go about your business.
The hidden and apparent costs of customer communications quickly add up. SoleComm assumes, reduces, or eliminates these communication expenses completely, giving your business significant cost savings!
At SoleComm, we understand the importance of keeping private information private! We use industry-best communication processes to ensure all information remains secure and confidential.
In today's day and age there are so many avenues of communication it's difficult to effectively reach all of your customers - not to mention expensive. SoleComm is the sole solution to all your communication needs. From e-delivery and print services, to payment processing and document design, we handle it all! Increase your efficiency, reduce labor and costs, and improve your user experience with one cloud-based service.
Electronic Bill Payment and Presentment (EBPP) is a cost-saving, cash flow improving way to collect accounts receivable. Businesses using SoleComm’s online bill pay service save time and money on bill collection while reducing days sales outstanding and improving customer relationships. EBPP allows businesses to use paperless billing, benefiting their bottom line by eliminating paper, printing and postage costs. SoleComm’s EBPP solution also allows companies to pick the payment methods they accept to push clients towards using low-cost options. Using SoleComm’s view and pay bill solutions, your company can lower its billing operations costs while simultaneously benefitting consumers.
Keeping sensitive billing data safe is extremely important for governments, businesses and non-profits. SoleComm's Data Escort uses previously unavailable technology to unbreakably encrypt files at all times. Integrating with the file it's protecting, Data Escort prevents hackers from exploiting your information even if it's taken off of your network.
At SoleComm we don't believe in cookie-cutter solutions. Instead, we work with you to create a customized business communication solution geared specifically to your needs. We offer an extensive variety of customer communications management (CCM) and customer relationship management (CRM) services including:
Our objective is a lasting and dynamic business relationship. We continually analyze your communication processes to ensure customer satisfaction and the most effective results possible.
Handling multi-channel communications in-house is expensive, time consuming, and often lacks the professionalism needed to build long-lasting customer relationships. Our electronic delivery and e-payment services dramatically decrease your days’ sales outstanding, reduce or eliminate material postage costs, and facilitate customer relationships with a lasting impact.
We provide CCM and CRM solutions to a variety of industries including:
Whether you’re a New York utility company needing an online bill pay portal, or a California non-profit organization sending pledge confirmation notices, SoleComm is your sole provider of the streamlined communication services you need at prices you can afford.
Whether you’re a business or local government agency, texting is fast becoming the best option for communication. SoleComm’s text message marketing service offers organizations instant contact with their stakeholders. Besides the obvious uses for customer notification of sales, news and upcoming appointments, companies can use our SMS service to set up a text-to-pay option. You can text a bill to your clients and they can SMS back with payment. Government agencies use our text messaging options to send emergency alerts faster and cheaper than every alternative method. Near-instant notifications can save lives and stop a budding problem from turning into a catastrophe. Take advantage of SoleComm’s SMS service and reach people on the one device they’re never without: their cell phone.
By outsourcing your communication processes to our cloud-based platform, your business will take a large step toward reducing waste and promoting a greener work environment. Our innovative electronic delivery processes can greatly reduce the amount of paper, ink, and electricity used in your facility. Improve your company’s efficiency and sustainability without sacrificing quality!